Privacy Policy

stomizations.# Privacy Policy for SkyvividDrones.com

**Effective Date: November 06, 2025**

Skyvivid Drones ("we," "us," or "our") operates the website https://www.skyvividdrones.com (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our products or services, or otherwise interact with us.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

## 1. Information We Collect

We collect information in the following ways:

### a. Information You Provide Directly

- **Personal Details**: Name, email address, mailing address, phone number, and payment information when you create an account, place an order, subscribe to our newsletter, or contact us.

- **User Content**: Comments, reviews, photos, videos, or other content you submit (e.g., drone footage shared via our platform).

- **Communications**: Records of your inquiries, support requests, or feedback.

### b. Information Collected Automatically

- **Usage Data**: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.

- **Cookies and Tracking Technologies**: We use cookies, web beacons, pixel tags, and similar technologies to enhance your experience, analyze Site performance, and deliver personalized content or ads. See Section 7 for details.

- **Device Information**: Unique device identifiers, screen resolution, and location data (if you enable location services).

### c. Information from Third Parties

- **Payment Processors**: Transaction details from services like Stripe or PayPal (we do not store full credit card numbers).

- **Analytics Providers**: Aggregated data from tools like Google Analytics.

- **Social Media**: If you interact with us via social platforms (e.g., liking a post or sharing content), we may receive profile information you have made public.

## 2. How We Use Your Information

We use collected information for legitimate business purposes, including:

- Processing and fulfilling orders, including shipping drone products and accessories.

- Providing customer support and responding to inquiries.

- Sending transactional communications (order confirmations, shipping updates).

- Improving the Site, products, and services through analytics and user feedback.

- Personalizing your experience with tailored recommendations, promotions, or content.

- Marketing and advertising (with your consent where required), including email newsletters about new drones, accessories, or promotions.

- Preventing fraud, enforcing our Terms of Service, and complying with legal obligations.

- Conducting research and development for new features (e.g., AI-enhanced drone software).

## 3. Sharing Your Information

We do not sell your personal information. We may share it in limited circumstances:

- **Service Providers**: With trusted vendors for hosting, payment processing, shipping (e.g., UPS, FedEx), email delivery, analytics, and marketing assistance. These providers are contractually obligated to protect your data.

- **Business Transfers**: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.

- **Legal Requirements**: To comply with laws, respond to subpoenas, protect our rights, or prevent harm (e.g., reporting suspected illegal drone usage).

- **Affiliates**: With related companies for operational purposes.

- **With Your Consent**: For any other purpose disclosed at the time of collection or with your explicit permission.

## 4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. These include encryption for sensitive data (e.g., SSL for transactions), firewalls, and access controls.

However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

## 5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy, or as required by law (e.g., for tax or accounting records). Inactive accounts may be deleted after 3 years.

## 6. Your Choices and Rights

### a. Marketing Communications

- Opt out of emails via the "unsubscribe" link or by contacting us.

- Manage push notifications through your device settings.

### b. Cookies and Tracking

- Adjust browser settings to refuse cookies (this may limit Site functionality).

- Opt out of interest-based advertising via tools like the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

### c. Access, Correction, and Deletion

Depending on your location (e.g., CCPA in California or GDPR in the EU), you may have rights to:

- Access or receive a copy of your personal data.

- Correct inaccurate information.

- Delete your data (subject to legal exceptions).

- Object to or restrict processing.

- Data portability.

To exercise these rights, contact us at privacy@skyvividdrones.com with proof of identity. We respond within 30 days (or as required by law). California residents: We do not sell data, so no opt-out is needed, but you may request disclosure of categories shared for business purposes.

## 7. Cookies and Similar Technologies

| Type | Purpose | Examples |

|------|---------|----------|

| Essential | Enable core Site functions (e.g., login, checkout) | Session cookies |

| Performance | Analyze usage to improve the Site | Google Analytics |

| Functional | Remember preferences (e.g., language) | Preference cookies |

| Advertising | Deliver relevant ads | Third-party pixels (e.g., Facebook, Google Ads) |

## 8. Children's Privacy

The Site is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

## 9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries with different privacy laws. We use safeguards like Standard Contractual Clauses to ensure adequate protection.

## 10. Third-Party Links

The Site may contain links to external sites (e.g., drone regulatory resources). We are not responsible for their privacy practices.

## 11. Changes to This Policy

We may update this Policy periodically. Changes will be posted on this page with a revised "Effective Date." Continued use of the Site constitutes acceptance.

## 12. Contact Us

For questions or to exercise your rights:

**Email**: privacy@skyvividdrones.com  

**Mail**: Skyvivid Drones, Attn: Privacy Officer, [Insert Address, e.g., 123 Drone Way, Redlands, CA 92373, USA]  

**Phone**: [Insert Phone Number]

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services at the California Department of Consumer Affairs.

---

This Privacy Policy complies with applicable laws, including CCPA/CPRA and GDPR principles. Consult legal counsel for jurisdiction-specific cu